Alantin Appliance Service (Omega Smeg Appliance Repair)
Problem
Repairs and maintains a range of household appliances
Invoices were hand-written with transactions reconciled at a later stage
Credit card payments were process back at the office
Errors due to incorrect transcribing of details, lost invoices and accounts – led to follow up calls to confirm details, and the potential for bad debt and processing lag-times to affect cash flow
Solution
Alantin have initially purchased 6 Mint PPS subscriptions through Optus for their repair personnel- run on Blackberry smart-phones
Benefits
Reduction of $85,000 in annual administration cost
Invoices and processing performed on-the-spot
Eradicated bad debts, lost invoices and general process inefficiencies
Reduced administration time by up to 3 hours per day
Customer retention - strengthened professionalism of company representatives
We can help you set up an internet merchant account. You need one of these to be able to take payments through Mint. Tell us you need one when you sign up.